Solutions
Websites, and the systems that make them work harder.
A website is where most businesses start. What follows—how enquiries are answered, recorded and followed up—is usually where customers are quietly lost. Momentyx works across both.
AI, CRM and automation work is scoped to your workflow, your existing software and your integration requirements, then quoted individually.
01 — Websites
Websites & website revamps
Most small business websites don’t fail because they’re ugly. They fail because they load slowly, bury the phone number, and make a capable business look smaller than it is. A revamp usually fixes more than a rebuild is given credit for.
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What Momentyx builds
Mobile-first websites written by hand—no page builder and no framework weight—for both new builds and full redesigns.
- Single-page and multi-page websites
- Full redesigns and digital revamps
- Enquiry forms and contact paths
- On-page SEO foundations
- Accessibility and performance work
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Who it suits
Businesses being judged online before anyone picks up the phone—which is most of them.
- New businesses with no website yet
- Owner-operators relying on social media alone
- Sites three to six years old that no longer convert
- Businesses adding services their site can’t explain
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What implementation involves
A written scope before anything is built, then design, build, review and launch.
- Scoping call and written proposal
- Content, images and copy input from you
- Private preview link for review
- Cloudflare deployment and SSL
- Handover of files and domain access
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What you’ll need alongside it
A small number of external essentials, held in your name so nothing is locked to the studio.
- A registered domain name
- Business photography, if the design calls for it
- Any paid fonts or licensed imagery you request
- Hosting—ours or your own
What “hand-built” means here. The main pages of a Momentyx website are written directly in HTML, CSS and a small amount of JavaScript, without a page builder or heavy framework. Where a project uses an external service—forms, analytics, booking tools, CRM platforms, AI providers—that service is configured and integrated, not rebuilt from scratch, and it is named in the written scope.
Website packages start at $497 setup. Hosting and care are optional and priced separately. See website pricing
02 — AI
AI receptionists & customer-facing agents
Most enquiries arrive when nobody is free to take them—mid-job, after hours, or during service. An AI agent covers the routine, repeatable questions and captures the details, so the enquiry still exists tomorrow morning.
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What Momentyx builds
Agents configured on established AI and telephony platforms, scoped around the questions your business actually gets asked, with a clear handover point to a person.
- Website chat agents
- Voice agents for inbound calls
- Enquiry qualification and detail capture
- Booking and next-step prompts
- Handover rules and escalation paths
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Who it suits
Businesses answering the same handful of questions dozens of times a week, or missing calls while working.
- Trades and mobile service businesses
- Clinics and appointment-based services
- Hospitality venues fielding repeat questions
- Any business with unanswered after-hours enquiries
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What implementation involves
Custom-scoped every time. There is no off-the-shelf version of this.
- Review of your real enquiries and common questions
- Agreed scope of what the agent will and won’t handle
- Configuration, testing and supervised rollout
- Written escalation rules for anything outside scope
- Ongoing review as the questions change
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What you’ll need alongside it
Third-party services, billed to accounts held in your name wherever possible.
- AI model usage charges
- Telephony provider, for voice agents
- A phone number and call minutes
- SMS charges, where messaging is involved
An AI agent does not replace your staff. It covers the routine enquiries that currently go unanswered, and hands anything unusual, sensitive or high-value to a person. These agents are built on third-party AI and telephony platforms, which Momentyx configures and integrates rather than develops. Scope, limits and escalation rules are agreed in writing before anything goes live.
03 — CRM
CRM & lead management
When leads live across an inbox, a phone, a notepad and someone’s memory, the follow-up that wins the job is the one that gets forgotten. A CRM is only useful if it matches how you already work.
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What Momentyx sets up
A practical pipeline on an established CRM platform, using the stages your business actually works through—not a generic sales funnel imported from a template.
- Pipeline and stage design
- Contact and company records
- Enquiry capture from your website forms
- Task and follow-up structure
- Simple reporting on what’s open
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Who it suits
Businesses at the point where memory stops being a system.
- Quote-based businesses losing track of follow-ups
- Teams where more than one person handles enquiries
- Businesses with a CRM nobody actually uses
- Owners spending evenings reconstructing the week
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What implementation involves
Fitting your existing tools where possible, rather than forcing a migration you didn’t ask for.
- Review of your current tools and process
- Platform recommendation, or use of what you have
- Configuration and field setup
- Import of existing contacts, where clean data exists
- Written handover and a short walkthrough
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What you’ll need alongside it
The CRM subscription sits in your name, so the data and the account stay yours.
- A CRM subscription at your chosen plan level
- Access to existing contact data, if importing
- Email or calendar accounts to connect
- Time from whoever will use it day to day
04 — Automation
Lead follow-up & business automation
A missed call is rarely a lost customer on its own. It becomes one when nothing happens afterwards. Automation is simply making sure the obvious next step takes place without anyone having to remember it.
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What Momentyx builds
Small, connected workflows—assembled on automation and messaging platforms—that remove the admin nobody has time for.
- Missed-call follow-up messaging
- Automatic enquiry acknowledgements
- Enquiry routing and internal notifications
- Appointment reminders
- Review requests after a completed job
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Who it suits
Businesses where the phone rings while both hands are busy.
- Trades and on-site service businesses
- Appointment-based businesses with no-shows
- Anyone answering the same first message repeatedly
- Businesses with enquiries sitting unread
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What implementation involves
Mapping the workflow first, then automating only the parts that genuinely benefit from it.
- Workflow review with you
- Message wording agreed before anything sends
- Eligibility and number checks with your provider
- Testing on real conditions before going live
- Adjustment once you’ve seen it running
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What you’ll need alongside it
Usage-based services that scale with how busy you are.
- SMS charges per message sent
- An automation platform subscription
- Telephony or messaging provider fees
- An email sending service, where relevant
Missed-call and messaging workflows depend on carrier and number eligibility, which is checked before setup and cannot be guaranteed for every service. These systems are not suitable for emergency contact, and no outcome from an automated follow-up can be promised. What can be promised is that the enquiry is recorded rather than lost.
05 — Care
Managed website care & hosting
Websites drift. Forms quietly stop delivering, hours go out of date, and nobody notices until a customer mentions it. Care plans exist for businesses that would rather not manage that themselves—they are optional, and separate from the build.
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What a care plan covers
Ongoing technical ownership of the site once it’s live, at the level you choose.
- Cloudflare hosting and SSL
- Uptime monitoring
- Backup and version management
- Form and performance checks
- Security-related configuration
- A monthly content-update allowance on Managed, Larger-site Managed and Priority plans
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Who it suits
Owners who want one number to call, and no interest in hosting dashboards.
- Businesses updating hours, pricing or services regularly
- Sites carrying real enquiry volume
- Owners with no internal technical support
- Existing static sites, after a technical review
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What implementation involves
Straightforward, and reversible at any point.
- Deployment to Momentyx-managed Cloudflare hosting
- Monitoring and backup configuration
- An agreed plan and, where the plan includes one, an update allowance
- Month-to-month billing
- Full file handover if you leave
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What you’ll need alongside it
Very little—which is the point of the plan.
- A domain registered in your name
- Any premium services the site depends on
- Content or wording for requested updates
Which plans include updates. Essential Care is hosting and technical maintenance only—it does not include a monthly content-update allowance. Managed Care includes 30 minutes per month, Larger-site Managed Care includes 60 minutes, and Priority Care includes 90 minutes. Allowances cover minor content changes only and do not roll over from one month to the next. Work beyond an allowance, and any work for sites without a plan, is quoted at $95 per hour with a 30-minute minimum.
Care plans are optional. If Momentyx hosts your site, a plan is required; if you would rather host it yourself, the finished files are handed over and the domain stays in your name. Plans are billed month to month and may be cancelled with the notice period specified in your service agreement. Support runs Monday to Friday, AEST, against response targets rather than resolution guarantees, and no uptime service level is offered. New pages, redesigns, copywriting and integrations are quoted separately.
Care plans start at $49/month. See care plans
Scoping
How custom systems get scoped.
AI, CRM and automation are never quoted from a menu. The work is shaped by your existing software, your volumes and what you actually need connected.
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Workflow review
We go through how enquiries currently arrive, who handles them, and where they stall.
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Tool audit
What you already pay for, what it can do, and what genuinely needs replacing rather than reconfiguring.
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Integration & cost mapping
Which systems need to talk to each other, and what the third-party costs will realistically be at your volume.
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Written scope & quote
A setup fee, an ongoing management fee, and a clear statement of what sits outside both.
Nothing is built before the scope is agreed in writing. Custom system pricing
Dependencies
Third-party costs sit outside the quote.
AI, CRM, messaging and automation all rely on external services that charge by subscription or by usage. Those costs are never absorbed into a Momentyx package unless it explicitly says so.
- CRM subscriptions
- AI model usage
- Telephony
- Phone numbers
- Call minutes
- SMS charges
- Email services
- Automation platforms
- External software subscriptions
Wherever possible these accounts are held in your business name, billed to you directly. It keeps the pricing honest, it means usage costs scale with your own activity rather than through a markup, and it means everything remains yours if you ever move on.
Not sure which of these you actually need?
Most businesses don’t start with a shopping list—they start with something that isn’t working. Describe that, and you’ll get a recommendation, a scope and a price with no obligation to go ahead.
Or get in touch directly: 0432 266 407 momentyxaus@gmail.com